Telecommunications
Telecom provides an array of telecommunication services to the campus community. The team manages the campus telephone and voicemail systems, infrastructure cabling, and campus issued mobile devices. The team is also responsible for all telecommunication installations and repairs, chargebacks, calling cards, telecom related training classes, campus operators, and the campus telephone directory.
Contact Us
Call: (657) 278-4357
Services & Pricing
Check out our pricing list below for the costs associated with services provided by Telecommunications.
Cell Phones
Telecommunications offers an array of services and support for campus issued cell phones. As an additional service we also offer access to discounts for our campus employees pertaining to their personal cell phone plans.
CAMPUS UPGRADE POLICY
CSUF EMPLOYEE DISCOUNTS WITH CELL PHONE COMPANIES
Did you know you can get discounts from the major cell phone companies just because you work for CSUF? You do not need to be a new customer; you can have these discounts applied to your current cell phone plan. Discounts range from 15-25% depending on carrier.
AT&T's Website Sprint's Website Verizon's Website
CSUF CELL PHONE PROGRAM
Currently enrolled CSUF Students, Faculty and Staff are eligible to obtain a mobile device and cellular service (provided by Verizon) at significantly discounted prices through the CSUF Cell Phone Service Program.
VoIP - Zoom Phone
Campus recently upgraded all phone systems to Zoom Phone and support Zoom Deskphone and Softphone. For more information on this upgrade and help on how to use these new phones visit our Zoom Phone page.
Reporting an Issue
If your phone is dead or you are experiencing problems with your phone, use another campus phone and dial 4357 (HELP) and leave a message.
In your message, include the following information:
- Name
- Department
- Contact Extension
- Problem Extension
- Phone type (Poly Zoom Phone, Zoom Softphone App, Classroom phone, or analog/fax)
- Location of problem
- Do you have dial tone?
- Description of problem
Repairs received before 2:00 p.m. will be handled the same business day.
