IT Announcement – Disaster Recovery Testing Scheduled for May 27, 2023

 

The Division of Information Technology will be conducting the annual IT Disaster Recovery (DR) testing of critical services which will involve the following:

 

  1. Disconnecting the campus connectivity to internet and critical services to simulate a disaster interruption.
  2. Failover the following critical services to the DR site:   
    • Campus Website (home page)
    • Campus Portal
    • TitanOnline
    • Single Sign-on service (Shibboleth, ADFS)
  3. Cloud-based applications will continue to function during the DR test:  
    • O365 (Email, MS Teams, OneDrive)
    • Canvas (Learning Management System)
    • Dropbox
    • Zoom
  4. Incoming calls to campus will go to Zoom Phone service.
    • Incoming calls can be answered remotely if laptop or mobile device has Zoom Application installed and open
    • Outbound and internal extension calls will be in Zoom Phone service
    • Outbound and extension calls can be made remotely
    • 911 calls will go to the local emergency line (Fullerton Police Department)
    • Codeblue and elevator emergency phones will go to UPD Dispatch
  5. Test the functionality of the DR site applications
  6. Restore Internet connectivity to the campus
  7. Test functionality of the campus critical services

 

You may experience service interruptions during the testing period.

Please visit the   IT Disaster Recovery   website for more information.

 

When?

Saturday, May 27, 2023, 8:00AM – 8:00PM